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The Service Level Agreements (SLAs) reflect our client-focused, services-based commitment to you.
A service level agreement refers to a commitment between a client and a service provider.
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A sample Master Services Agreement for technology companies to use with clients to set clear legal responsibilities and boundaries in formal contracts for computer services, and hardware and software implementations. This Agreement represents a Service Level Agreement ("SLA" or "Agreement") between Cybersmart. and Client for the provisioning of Cloud Hosting Service required to support and sustain the Product or service. Save, sign, print, and download your document when you are done.
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